Proactive maintenance is what we believe to be the first, and most important, of three steps in our sewer cleaning process. Each sewer system is unique, so we start by doing a custom, comprehensive assessment of yours with some of the most experienced technicians in the business. They find not just the obvious blockages, but also address many previous eluding "unknowns." Our next step is clearing. This is, of course, the most obvious part of the process, but we go well beyond just shoveling in and out. As in our first step, we're ultra-thorough here too, using the sewer equivalent of a space-age vacuum for inside-vacuum-cleaner cleaning followed by a series of custom-tuned sound waves for cleaning the outside of the cleaner, i.e., the pipe. Finally, in step three, we use a series of intelligence-gathering tools to find out where the next future blockage might occur, and we take measures to prevent it.
Our approach comes down to using the latest technology and green methods to do sewer cleaning. It's an industry where cleanliness and precision are the most important things. That’s why we're doing something different: We’ve made pioneering innovations using state-of-the-art techniques like hydro jetting. If you’ve never heard of hydro jetting before, it’s basically this: Using a really powerful water jet to clear blockages in pipes, and then using the jet in the same direction to make sure whatever is in the pipe stays in the pipe and isn’t going to come back out again. Sound safe? It is: We’re more concerned about the environment than some other folks, so we use techniques that are diverse in application, minimizing impact while being effective. And as for being cost-effective? If we can do a job that lasts longer and with fewer repairs, we’re saving you money.
We maintain clear communication with our customers at all times during the process of cleaning sewers. A lot of people don't know that there is a process to cleaning sewers, and so they might imagine that the sewer cleaner and the client start out in two very different spaces. The sewer cleaner is down in the dark and damp, with nothing but a way to get from one end of the sewer to the other. The client, meanwhile, has everything in the world to look at up above—a home, a day job, and a life, to start with. The client might even imagine that their part of the world is somehow the only part there is, as if it hasn't gone dark down in the sewer. In fact, as far as we know, it has never been any darker.
