We understand that plumbing disasters can happen at any time and can create a lot of stress for homeowners in Highlands Ranch. That's why our plumbing company has developed a well-thought-out system to deal with plumbing emergencies in a safe, fast, and efficient manner. Our lead emergency plumbing technician has a minimum of 10 years of experience and knows the most common issues and their effective solutions. When you call us with a plumbing emergency, this technician is who you will likely speak with first. He will take your information to triage the emergency. The Kendal Company sends plumbing technicians instead of emergency room doctors to the plumbing emergency. We are cost-effective, ridiculously good at diagnosing problems, and fast at solves plumbing disasters.
The principles that guide our plumbing company in Highlands Ranch during emergencies are speed, expertise, and customer satisfaction. When you have a plumbing emergency and call us, our friendly dispatchers get right to work gathering necessary info about your situation. They listen well, give you some immediate advice, and start taking the steps necessary to get a plumbing technician en route to your location. Communication during this kind of stressful time is so important, and we work hard to keep you informed both during the call and until help arrives. That's just part of the customer satisfaction thing that we have going here at our company—because, really, who likes having plumbing problems?
Along with our lightning-fast response times and our plumbing technical know-how, we in the Altitude Plumbing team put a very high emphasis on something that, in our view, is as essential as any technical aspect of plumbing: education of our customers, who are also our partners. They keep us informed if a problem arises, and together we maintain the plumbing systems in the Highlands Ranch homes we serve. The education of our customers in plumbing matters cannot be overemphasized. We cannot be with you 24/7. Therefore, it is imperative that you understand how to keep the system as close to a problem-free plumbing state as can be accomplished. Emergency plumbing situations are not good for anyone's health. Moreover, once we arrive and have done the emergency repairs, we prefer that you understand why it will be less likely (but never entirely impossible) for that same emergency situation to happen again.