It is very important in Brighton to keep the water supply clean and safe. This makes our work very meaningful. We accomplish all of this through backflow prevention, which is the main part of our job. The backflow prevention section consists of a team. Within that team, there are certified specialists. Their work is dedicated to preventing backflow from occurring. Each team member works with either residential or commercial properties in Brighton. Once a team member is assigned to a property, they conduct an assessment of that property, looking for any vulnerabilities and identifying potential risk factors. Based on their findings, team members choose between two fairly standard backflow prevention devices.
We ensure our clients can always count on us to keep their backflow prevention systems in optimal condition, and merit the trust they have placed in us. We have a commitment to excellence that goes beyond the bare minimum required by law, to using the latest technology, to appropriate industry standards and, when necessary, to creative problem-solving that also respects the peace of mind that our clients need and deserve.
An essential aspect of our approach is education and awareness. We believe that empowering our customers with knowledge about backflow risks and our prevention techniques is an indispensable step in fortifying Brighton's public drinking water supply against contamination. This isn't something that can be done to or for someone; it has to be done in partnership with someone. At risk assessment workshops and detailed consultations, we help property owners get a grip on the basic system components and understand the vital role they play in keeping the system and the public drinking water supply safe. We encourage property owners to pay attention to their systems and watch for telltale signs that something has gone wrong. Because knowledge is power, the workshops and consultations act as edifying sessions wherein we all become better partners in maintaining a public drinking water supply in Brighton that is safe, sound, and secure.
Our promise for backflow prevention derives not only from our technical prowess and public education but also from our truly exceptional customer service. We appreciate that each client comes to us with their own distinctive needs and concerns. We listen very closely (to the point of almost enacting a "don't interrupt" rule in our offices) to what you have to say. And then, with creativity and a "can do" attitude (fueled, I must confess, by an ever-present supply of donuts), we work with you to devise the solutions you need. I pride myself on the rapidity of my response ("The Cheyne Method for Backflow Prevention serves you fast and serves you well"), but just as important, I think, is the reliability of the service we provide and the issues we resolve.