We offer tankless water heater solutions in Castle Pines that are comprehensive and focused on the customer. We know that this area has a unique climate and set of needs, and we tailor our services to meet them optimally. Our team evaluates each water heater job for performance and energy efficiency. They choose the best-fit solution from among the range of high-quality products that we offer. In making their selection, they consider not just the appearance and convenience of the water heater but also the homeowner's experience with hot water on a day-to-day basis. The recommendations that our experts make are viscerally connected to the kinds of demands that the heater will have to meet: "How often will you actually use hot water?" "How accessible does it have to be?" "How much water in what's usually a pretty short timespan do you need?"
At the center of every interaction we have with a customer is a commitment to education and the establishment of an openness that leads to transparency. We believe that the more you understand about the benefits and the workings of a tankless water heater, the better equipped you are to make a decision regarding whether or not it should figure into your plans for home improvement.
When we consult with customers, we take the time to explain not just the basics but the vitals of the on-demand nature of a tankless heater, the kind of space-saving design that allows it to work in a place where a traditional tank will not fit (like a closet), and how those features can contribute to lower utility bills (we almost never use the word "energy-efficient" because, while some sector of the industry will have you believe it, it's largely a meaningless term). We also explain how to maintain your heater, in ways that allow it to outlast your mortgage and pretty much any other kind of long-term investment (again, unhelpful jargon won't find its way into our conversation).
We offer a comprehensive and efficient service that covers all aspects of installation. Our highly trained technicians handle everything, from selecting the right equipment to securing necessary permits, in an orderly fashion. They maintain constant communication with the customer and complete the installation without unnecessary interruption in the customer’s daily routine. Once the unit is installed, the technicians remain available for any kind of follow-up service that might be necessary—questions from the customer about how to use the new system, adjustments in water temperature, or other problems that might come up. In the rare event that a problem does come up, the Castle Pines service team’s quick response and diligent problem-solving ensures ongoing customer satisfaction long after the installation is complete.
