At Plumber Denver, we are proud of our far-reaching and all-encompassing manner of serving customers who need water heater repair. This is because we serve work a repair from start to finish. When we say finish, we mean it. We are a company that believes in full closure for our customers. At Plumber Denver, we are a team of experienced technicians. We are acquainted intimately and thoroughly with the many ways a water heater can fail, which might mean serving up a half-baked job to the customer or serving a minor problem that means a major refund to the customer. We aren't going to do that because we serve all our customers, whether we get a call during regular working hours or a call after hours.
We know you'd rather not be interrupted by a repair, so the work we do to minimize disruptions and loss of that most precious commodity, time, is almost as important to us as the actual repairs. Using a repair vehicle stocked with a wide range of the sort of parts that frequently fail, along with the specialized tools necessary for water heater repairs, we carry out most repairs—along with as many efficiencies as we can muster—in a single visit. The work we ask you to do in maintaining the steps leading up to the actual repair, from first contact through to the steps we promise to follow after the repair is finished, is done for your sake and ours.
At our Denver company, water heater repair is infused with an ethos of customer satisfaction. We know that when your water heater is on the fritz, it is a serious matter. Our response is to treat our service like an emergency repair (even if it doesn’t quite qualify as one) and to offer appointments that fit into your schedule, including evening and weekend times. Our prep work consists of showing up when we say we will, letting you know what’s going to happen when, and proceeding with the repairs without drama and with a minimum of noise. When we’re done, we check our own work against a standard of satisfaction and, having done that, check in with you about your satisfaction with our service.