In Lakewood, advanced technology, expert diagnostics, and a customer-first mentality underpin our drain repair operations. We realize that a faulty drain can really throw a wrench into your daily life. That makes it essential to get the problem properly identified and the right repairs made as soon as possible. Our first step in the process is to conduct a thorough inspection using state-of-the-art video technology. This allows us to get down into the system and ascertain exactly what's going on—where the problem is located, what kind of trouble it's in, and how extensive (or not) the damage may be. Our technicians are all certified and come to the job with a wealth of experience and know-how. Once we've got our inspection done, we share the findings in a detailed report with the client, and we also sort through the options and give the client a good look at what kinds of solutions are available and what they might cost. To us, operating with transparency is of the utmost importance.
After we reach an agreement on the action plan, we pride ourselves on moving quickly into the repair phase. We undertake every project with an unusual efficiency for this line of work, and with nothing but solid eco-friendly quality control. Not a single team member has ever worked with anything but the latest and greatest tools and techniques that the industry allows. This is not to say that handwork is somehow beneath us. Far from it. One can't achieve "eco-friendly" without a common touch. Whether the situation involves a jammed-up drain or an underground pipe in a state of crisis, our common goal is to restore function with minimal disruption.
Every aspect of drain repair in Lakewood is executed with an eye toward customer satisfaction. That objective begins the moment a resident contacts us. Our front office staff—who, I must point out, are equally friendly and knowledgeable—ensures that the entire process of reaching out to us is seamless. And we work just as hard to make the next step, scheduling, a part of that good experience too. We're incredibly flexible, and if you need an emergency appointment, we certainly are understanding of that urgency and work hard to ensure we get to you and your plumbing emergency as soon as possible. And then, of course, on the other side of all that, we guarantee you an equally nice experience with the actual repairs. The post-repair experience is important to me. I want to ensure that everything we repaired is still functioning as it should be post-repair, and if you have any concerns at all, I want you to feel comfortable reaching out so I can address those with you.